Incentive & Loyalty Programs

The smart processes embedded in Northwest Fulfillment's technology platform — leveraging more than 20 years of fulfillment experience — let you rapidly roll-out high-impact incentive & loyalty programs.

Our modular program elements make it easy to "plug-in" the components and services required for a smooth, successful program. At the same time, our consultative, agency-style approach ensures full customization to deliver a unique, immersive experience for participants. Our agile technology platform is highly customizable, so we can easily "skin" all elements of your program-participant websites, shopping carts, online reporting, etc. with your brand look and feel. The end result: less time spent on mundane program management tasks and more focus on big picture results.

Typical incentive and loyalty program activities we handle for you:

Points submission and validation
Management of invalid submissions
Online points tracking and redemption for participants
24-hour shipping of redeemed incentives
Online reporting, including funds and inventory balances, points submitted, prizes redeemed, etc.
Fully-Integrated marketing support, including reminder mailings, emails, post-program follow-ups, surveys, etc.
24/7 customer service